Packnet Blog

Get the latest VoIP news, views and opinions with the PackNet VoIP blog. Keep up to date with the latest happenings in the world of telecommunications.

May Bank Holiday – 28th May

May Bank Holiday – 28th May

May 23, 2018 | Mimi Dlodlo

Due to public holidays in the UK, the Packnet office will be closed during normal business hours on Monday 28th May. We are also using this opportunity to remind customers to send in their dial plan requirements for the bank holiday weekend before 14:00 25th May. Read on for answers to commonly asked questions. What […]

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The Race to VoLTE

The Race to VoLTE

May 15, 2018 | Mimi Dlodlo

Hip Hip Hooray! After a particularly rough ride to an all IP mobile network, EE has finally improved the reliability of its voice calls. Our favourite network performance investigator, RootMetrics, noticed a drop in EE’s network rating when the telecoms company introduced VoLTE (Voice over Long Term Evolution). EE rolled out their VoLTE calling service across […]

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Increasing business efficiency With Hosted Telephony

Increasing business efficiency With Hosted Telephony

May 11, 2018 | Mimi Dlodlo

Whether you run an estate agency or salon, speaking to your customers is arguably the most important part of your business and any business to be truthful. Moreover, communication doesn’t just end between you and your customers; you need to speak to suppliers, partners, recruits and so much more!

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UK switches copper for VoIP

UK switches copper for VoIP

May 3, 2018 | Mimi Dlodlo

It looks like a VoIP world is coming along sooner than we think. And don’t say we didn’t tell you so. BT has announced plans to ditch their traditional phone lines in favour of VoIP. This means that all calls made by it’s UK customers will be made over their fibre broadband network.   What […]

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May Bank Holiday – 7th May

May Bank Holiday – 7th May

May 1, 2018 | Mimi Dlodlo

Due to public holidays in the UK, the Packnet office will be closed during normal business hours on Monday 7th May. We are also using this opportunity to remind customers to send in their dial plan requirements for the bank holiday weekend before 14:00 4th May. Read on for answers to commonly asked questions. What […]

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Newsletter | The April run-down

Newsletter | The April run-down

April 26, 2018 | Mimi Dlodlo

Welcome to the fourth issue of Packnet’s newsletter! Many things have happened, for one we had the hottest day to date for 2018 and how could we forget the birth of the Royal baby!? Breathe easy, because we certainly won’t be giving you back-to-back coverage on all things pertaining the little prince. In the latest […]

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A quick guide to SIP trunks for businesses

A quick guide to SIP trunks for businesses

April 20, 2018 | Mimi Dlodlo

SIP (Session Initiation Protocol) trunking refers to a VoIP service that allows a business to connect their current PBX system to a cloud-based phone system using an ITSP (internet telephony service provider) such as us.

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Hosted PBX vs On-premise PBX

Hosted PBX vs On-premise PBX

April 13, 2018 | Mimi Dlodlo

What does PBX stand for? Private Branch Exchange (PBX) is a private telephone system used within an organisation. It allows users within the organisation to manage incoming and outgoing phone calls.

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The move to cloud. Is it right for your business?

The move to cloud. Is it right for your business?

April 10, 2018 | Mimi Dlodlo

The cloud. It sounds ominous, but you’ve certainly heard the phrase thrown about. Whether at work, on the way home or at home, you’ve come across ‘The Cloud’ – and as mysteriously ‘1984’ as it may sound, cloud services have become a staple in our lives. And as businesses, you’ve probably reached the point of […]

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Packnet Provisioning

Packnet Provisioning

April 4, 2018 | Callum Douglas - Byrnes

We’re happy to announce the arrival of our integrated provisioning platform. You can find it in the new ‘Hardware’ section of your Metis account. Provisioning lets you add MAC addresses and gives you the tools to remotely manage their settings and values. You can also create customer templates for phone models that share a group […]

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