Packnet Blog

Although it may sound like a nifty trick used in a high-risk espionage film, call recording is becoming the saviour of businesses far and wide. And it’s easy to understand why. From increasing efficiency within the workplace to having your back in case something were to happen, call recording is truly the superhero you might just […]

So, you’ve seen the light and decided that maybe Hosted Telephony is the right choice for your business but, now you need IP Phones. You’ve looked around but it’s overwhelming, there are phones everywhere! But, before you give up, take a look through our handy tips so you can figure out which model is perfect […]

There are few unspoken rules to being a hotel customer, rule one take the soap, rule two, don’t open the drinks in the fridge, and rule three? Don’t use the phone in the room. As hotel customers, we’ve all become afraid of the phone because no one wants to be face to face with the […]

It’s no lie that the real estate industry is competitive, with houses going on sale left, right and centre, it can be hard for a budding real estate agency to keep up. Therefore, in order to succeed, you need that competitive edge that will set your agency apart from the other agencies. Business phones are the […]

If there’s one thing a call centre relies on, it’s voice communication. If your business’s communication with customers or recruits aren’t up to par, you could very well find yourself losing money. And who wants that? No one, therefore, why risk losing money with a subpar phone system?

Welcome to the fifth issue of our newsletter. May has been an eventful month, with the Royal wedding clogging your feeds, GDPR filling your inboxes and of course, the great heat! Despite all this, we’ve still got something for you under our sleeves. This month’s edition features updates on our privacy policy, information on our […]

Due to public holidays in the UK, the Packnet office will be closed during normal business hours on Monday 28th May. We are also using this opportunity to remind customers to send in their dial plan requirements for the bank holiday weekend before 14:00 25th May. Read on for answers to commonly asked questions. What […]

Hip Hip Hooray! After a particularly rough ride to an all IP mobile network, EE has finally improved the reliability of its voice calls. Our favourite network performance investigator, RootMetrics, noticed a drop in EE’s network rating when the telecoms company introduced VoLTE (Voice over Long Term Evolution). EE rolled out their VoLTE calling service across […]

Whether you run an estate agency or salon, speaking to your customers is arguably the most important part of your business and any business to be truthful. Moreover, communication doesn’t just end between you and your customers; you need to speak to suppliers, partners, recruits and so much more!

It looks like a VoIP world is coming along sooner than we think. And don’t say we didn’t tell you so. BT has announced plans to ditch their traditional phone lines in favour of VoIP. This means that all calls made by it’s UK customers will be made over their fibre broadband network.   What […]