Web-based, real-time representation of your businesses inbound and outbound call statistics.
Dashboard is a web-based, real-time, “wallboard” representation of your business’s inbound and outbound call statistics. It can be used to see your business as a whole or you can create multiple dashboards based on Call Queues used within your business.
• See how your business is working in an instant.
• Multi site visibility in real time.
• See how teams within your business are performing.
• Extension level visibility and reporting.
• Stick it on the telly, optimised for 1080.
• Track calls by source, national, mobile, international.
• Make business decisions based on real time information.
• Security features include HTTPS and access restriction by IP address.
Add a splash of colour. Customise your Dashboard to fit your businesses theme.
No special configuration is needed. You create your Dashboard with a click of a button.
Create a Dashboard for any of your Call Queues.
Stay in control. We’ve given you the tools to add, delete and modify your Dashboards straight from your Metis account.
No more sifting through reports. With SLA stats you can see how your business is meeting its targets in real time.
Peace of mind. Security is one of our top priorities, your Dashboards will only be reachable from where you want them to be.