Hosted Telephony
Dashboard

Dashboard is a web-based, real-time, “wallboard” representation of your business’s inbound and outbound call statistics. It can be used to see your business as a whole or you can create multiple dashboards based on Call Queues used within your business.

Key Benefits at a glance

Visibility

– See how your business is working in an instant.
– Multi site visibility in real time.
– See how teams within your business are performing.

Reporting

– Extension level visibility and reporting.

Big Screen

– Stick it on the telly, optimised for 1080.

Tracking

– Track calls by source, national, mobile, international.

Control

– Make business decisions based on real time information.

Security

– Security features include HTTPS and access restriction by
IP address.

Colour options per tile

Colour options per tile

Add a splash of colour. Customise your Dashboard to fit your businesses theme.

Setup in 5 minutes

Setup in 5 minutes

No special configuration is needed. You create your Dashboard with a click of a button.

Phone

Dashboard per call queue

Create a Dashboard for any of your Call Queues.

Managed from Metis portal

Managed from Metis portal

Stay in control. We’ve given you the tools to add, delete and modify your Dashboards straight from your Metis account.

Track SLA - ‘time to answer’ in real time

Track SLA - ‘time to answer’ in real time

No more sifting through reports. With SLA stats you can see how your business is meeting its targets in real time.

Full access controls for enhanced security

Full access controls for enhanced security

Peace of mind. Security is one of our top priorities, your Dashboards will only be reachable from where you want them to be.