Switchboard is a web-based, real time, visual representation of your business’s inbound and outbound call flows. It can be used as both an oversight tool and a functional call management platform. All calls that are being handled, and all waiting calls within your organisation can be seen at a glance.
Fully integrated address book with image upload. The information within this is used for onscreen pop-ups.
The function bar lets you dial numbers, transfer calls (blind or attended), transfer to an external number, voicemail or mobile, call pickup, listen into calls, whisper to colleague, or hang up the call.
The Switchboard Chrome browser extension is easy to set up and opens up a number of further features including click-to-dial and on-screen call pop ups.
Leave your colleagues a message via the built in instant messaging service.
Customise your Switchboard sound, display and popup preferences.
Stream or download your voicemails straight from Switchboard.