The Complete Cloud Phone System
Our cloud phone system and fully hosted platform is powered by Metis and has a full range of features to enhance your business communications.
Our cloud phone system and fully hosted platform is powered by Metis and has a full range of features to enhance your business communications.
Looking for a new phone number? Search our number ranges here.
Or transfer your existing number to Packnet
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*Rates may change at any time
After being introduced by a 3rd party several years ago, we've been delighted with Packnet and I can say quite definitively that their reseller platform is simply the best 3rd party product we use across our entire managed services portfolio.
- Jake Harrop, Director, Safetynet IT
After being at the mercy of a different VoIP supplier for a number of years, Packnet are a breath of fresh air. We've been a customer of Packnet's for 6 years now and would not think about looking anywhere else. The service has been rock solid from day one.
- Paul Kelly, Director, 2m Networks
I have known Packnet for roughly ten years now and the service has always been second to none. The service everyone there gives is outstanding and the guys (and Holly) are so knowledgeable.
- Eddy Leonard, Director, EDI Communications
The contract we signed is a rolling 30 day contract which speaks volumes, you don't build a business offering contracts like this without rock solid customer service. Highly recommended!
- Mark Collins, Technical Director, Social Care Network
Telephones work. Support desk available, knowledgeable, and helpful. Online customer portal simple to understand. New and additional services quickly and easily arranged. Hardware arrives on time and configured. In a league of their own compared to others we have dealt with.
- Dave Squire, Director, LinkUp Technologies
Porting is also painless so that has been a revelation too after years of hassle. Prices are good, accounts people are easy to deal with - its all good news with Packnet!!
Gill Forster, INS Ltd
Earlier today we had major issues with two of our Gigaset handsets & the base unit. We would like to take this opportunity to formally congratulate you on your easy to use support system and the excellent representatives who picked up our support call. Credit where credit is due.
- Don Wall, Senior Infrastructure Engineer, Bioxydyn
Great service, great support, the 2 important parts of any technical service delivery. I highly recommend Packnet.
- Roy Wilding, Creative Director, PushOn
Our company changed over to Packnet 2 years ago after being with a company that were a nightmare to get through to on the phone and deal with. Since moving we have had a different experience altogether, the team members are so helpful, they listen and deliver the results. I would not hesitate to recommend Packnet.
- Louise Taylor, Laser Electrical
By choosing a hosted telephony provider you are taking advantage of the latest available telephony technology. All of the heavy lifting which used to be a hassle, like updates, implementing new features and maintenance, are taken care of in the cloud by our engineers.
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Looking for an alternative to hosted telephony? Do you want to use your own IP PBX? No problem because you can still connect to Packnet’s platform using a SIP Trunk. Our SIP trunk services are proven compatible with popular PBX developers like 3CX and FreePBX.
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From conference phones to the latest desktop phones, we offer a full range of IP hardware for you to choose from. We also offer business-grade network equipment including routers and switches to help you along the way.
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Connectivity is the back-bone of any solid hosted telephony deployment. Our connectivity product portfolio ranges from ADSL to Fibre Leased Lines, ensuring we always have an option than can suit your business.
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Whether your business is a large enterprise or an SME, Packnet have a flexible, cost effective VoIP solution to suit your needs.
We are Packnet and since 2003 we have been providing VoIP services to over 500 businesses in the UK.
We are also business internet and SIP trunk providers and our plug and play VoIP hardware solutions allow our clients phone system to be up and running within 24hrs.
We pride ourselves on great product support and a reliable, cost effective managed VoIP service.
November 25, 2021 | Callum Douglas - Byrnes
In this guide, we’ll show you how to set up basic Time of Day Routing (TODR) rules for the bank holidays, and an advanced guide using our own holiday working hours where, in addition to bank holidays, we also start late and close early. How to set your number to Out of Office for Monday […]
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April 17, 2020 | Callum Douglas - Byrnes
We have rebranded (cheers heard in the distance)! We have a new website and a new logo! As is tradition, a blog post full of SEO jargon and management-speak must follow. Strap in. We worked with Manchester-based, web-design company Webpraxis to overhaul our existing site with a clean, modern design, and an emphasis on […]
Read the article![The Wonders of On-hold Music [Infographic]](https://www.pack-net.co.uk/images/onholdmu.jpg)
May 7, 2019 | Mimi Dlodlo
In this article, we’ll be taking a dive into the forgotten, but gem of a phone feature. On-hold music is like Marmite, you either love it or you hate it, but with a survey citing 73% of UK callers prefer to hear music rather than the deafening silence of monotonous waiting, you may want to […]
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