Our cloud phone system and fully hosted platform is powered by Metis and has a full range of features to enhance your business communications.
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By choosing a hosted telephony provider you are taking advantage of the latest available telephony technology. All of the heavy lifting which used to be a hassle, like updates, implementing new features and maintenance, are taken care of in the cloud by our engineers.
Find Out MoreLooking for an alternative to hosted telephony? Do you want to use your own IP PBX? No problem because you can still connect to Packnet’s platform using a SIP Trunk. Our SIP trunk services are proven compatible with popular PBX developers like 3CX and FreePBX.
Find Out MoreFrom conference phones to the latest desktop phones, we offer a full range of IP hardware for you to choose from. We also offer business-grade network equipment including routers and switches to help you along the way.
Find Out MoreConnectivity is the back-bone of any solid hosted telephony deployment. Our connectivity product portfolio ranges from ADSL to Fibre Leased Lines, ensuring we always have an option than can suit your business.
Find Out MoreWhether your business is a large enterprise or an SME, Packnet have a flexible, cost effective VoIP solution to suit your needs.
We are Packnet and since 2003 we have been providing VoIP services to over 500 businesses in the UK.
We are also business internet and SIP trunk providers and our plug and play VoIP hardware solutions allow our clients phone system to be up and running within 24hrs.
We pride ourselves on great product support and a reliable, cost effective managed VoIP service.
April 17, 2020 | Callum Douglas - Byrnes
We have rebranded (cheers heard in the distance)! We have a new website and a new logo! As is tradition, a blog post full of SEO jargon and management-speak must follow. Strap in. We worked with Manchester-based, web-design company Webpraxis to overhaul our existing site with a clean, modern design, and an emphasis on […]
Read the articleMay 7, 2019 | Mimi Dlodlo
In this article, we’ll be taking a dive into the forgotten, but gem of a phone feature. On-hold music is like Marmite, you either love it or you hate it, but with a survey citing 73% of UK callers prefer to hear music rather than the deafening silence of monotonous waiting, you may want to […]
Read the articleMay 2, 2019 | Mimi Dlodlo
Voicemail-to-Email An average worker spends up to 4 hours per day checking their emails. This means that in a normal workday, every other minute someone is checking their emails. Voicemail to Email takes advantage of this by making it easier for staff to see and respond to new voicemails. While not only improving responsiveness, Voicemail […]
Read the article