Choosing a new phone system can often pose a problem, especially for those in the Professional Services sector. Your business needs an economical and flexible solution that still operates from within the strict regulations businesses adhere to. Fortunately, Packnet’s VoIP system ticks those boxes.
Your call recordings can be retained for 30 days, all the way up to 6 years, and all from within the UK. Notify your customers by applying a friendly message at the beginning of your incoming numbers. To assist you further in adhering to R&Rs, you can pause and unpause call recording during an active call.
Give your phone system that professional touch. You can upload your own custom on-hold music or marketing for your business.
We understand that, for some companies, all calls must be recorded, regardless of the content. With Packnet’s softphone application, you can use your mobile as an office extension. All your calls are recorded as if you were making them from your desk.
The whole experience with Packnet has been brilliant. We have been using Packnet's Metis phone system for over 8 years now. In that time it has been ultra-reliable.
- Tom Beech, Director, WebPraxis Ltd
Earlier today we had major issues with two of our Gigaset handsets & the base unit. We would like to take this opportunity to formally congratulate you on your easy to use support system and the excellent representatives who picked up our support call. Credit where credit is due.
- Don Wall, Senior Infrastructure Engineer, Bioxydyn
I have been using your service since I took over from a colleague in January and the VoIP system was a little daunting at first. Your team have always done an excellent job of providing support however, I consistently get fast responses to my problems and high-quality support and feel much more comfortable with the system as a result. This is the best support I have ever received.
- James Campbell, IT Support Analyst, Applearn