Metis Wholesale Telephony Portal

We call our online portal “Metis.” For you, it’s your one stop shop for all your telephony needs. You can manage your customer’s requirements, bill your customers and, most importantly, support your customers with powerful reporting and diagnostic tools.

White labelled

White labelled

Metis is unbranded. Your customers see your business name when logged in, and you can upload your logo to your invoices.

% Markup

Pricing management

Managing your customer's service charges and call rates is as easy as applying a percentage markup increase. Any future updates to your buy prices are automatically re-calculated for your customer and applied to their account.

Customer Management

Customer management

Most services can be added, updated or removed in real time. The Metis billing engine handles service updates automatically.

Reporting

Reporting

The inbuilt reporting suite provides powerful service reports and in-depth call reports.

Hosted PBX/Cloud PBX

Hosted PBX/Cloud PBX

No on-premise PBX equipment required. All your features are controlled through Metis.

Access for your customers

Customer login

Let your customers take control, or you can do it for them. The choice is yours.

UK Based Support

UK based support

We don't outsource anything we do, least of all support. All support staff are trained in-house and operate from our Manchester office.

Email

Email

Our ticket system ensures that each and every email is logged. Our response time is usually under 30 minutes.

Chat

Chat

<30 minutes too long for you? Use Metis' inbuilt chat to open dialogue with us in real time.

Phone

Telephone

You can always give us a call. Hosted telephony is not simple and some support cases are best explained over the phone.

Diagnostics

Diagnostics

You don't always need us. Metis has a Diagnostic page for every customer where you can view their registration statuses.

Fraud

Fraud prevention

Our fraud prevention and detection systems constantly analyse traffic to ensure you are protected.

Full Sales Ledger

Full sales ledger

See all purchase and sales invoices in one simple financial section. Keep track of who has paid, and how much is owing across your estate.

% Markup

% markup

Managing your customer's service charges and call rates is as easy as applying a percentage markup increase. Any future updates to your buy prices are automatically re-calculated for your customer and applied to their account.

Pricing Management

Service charge management

You can manage your customer's buy prices by applying a percentage markup to the entire account or service section (e.g. hardware), or by manually updating individual services.

Call Rate Management

Call rate management

For all global destinations, you can either markup by a percentage increase or by individual tariffs. Every customers can have their own, custom, call rate tarriff.

Invoice Creation

Invoice creation

Use Metis to deliver your monthly and one off customer invoices. Place your logo, alter your bank account details and keep track of who has paid and when.

Financial Reporting

Financial reporting

Generate revenues reports, outstanding debtors and aged debtors all from one place. Export your information and import into management accounting systems as required.