Packnet's Hosted
Telephony

At Packnet we appreciate that every business is unique, facing different challenges. Yet we also realise the importance of using the Internet to shape performance and have the capacity to plan, supply and support direct customers. Our client centric ethos is designed to help our users discover the balance between operational efficiency and increased productivity through a high performance phone system. Unlike traditional telephony vendors, Packnet understands the need to deliver across key operational areas.

Migrate to the cloud

Migrate to the cloud

Business culture is evolving. Migrating your telephony to the cloud is even easier than you think.

No Compromises

No compromises

Dial plan changes are instant, users are added or removed in seconds, and your call recordings are accessible almost immediately.

Choose your PBX

Popular PBX features

Mobile twinning, follow-me numbers, multi-tiered IVR menus, custom on-hold music, and so much more.

No extension costs

New features added automatically

No need to download and install hefty updates - they’re ready and waiting for you.

Always up to date

Always up to date

We regularly update our services, features and security methods to keep up with the latest trends and keep our customers safe.

Flexibility & scalability

Flexibility & scalability

Add and remove users in an instant using Metis. Your system grows with your business.

No maintenance fees

No maintenance fees

No expensive on-premise PBXs means no expensive maintenance agreements.

Superfast set-up

Superfast set-up

It can take less than 24 hours to get you up and running.

Be anywhere all the time

Be anywhere all the time

Expand your presence in different areas by using their area codes.

Everything you need

Everything you need

We also do hardware, connectivity, training, and more.

Metis

Metis

Use Metis to manage your dial plans, users, voicemail boxes, phones, and services.

Billing

Billing

Use Metis to bill your customers, or to see your own invoices.

Provisioning

Provisioning

Packnet Provisioning means your equipment always arrives plug’n’play.

Reporting

Reporting

Use our powerful reporting suite in Metis to understand your business better.

Call Routing

Call Routing

24/7 access to your business’s call routing. Never get caught unprepared.

Phone

Phone

Tailored technical and pre-sales support is available on 01616602350, or 7878 from any Packnet handset.

Pre-Sales Consultation

Pre-sales consultation

Need to discuss an opportunity? Call our expert team and we’ll go through it together.

Email

Email

Email technical support is available by emailing voip@pack-net.co.uk.

Chat

Chat

If your needs are immediate, and the job isn’t too big, try out Metis online chat.

Social

Social

You can also reach us via Twitter and LinkedIn.

Trusted by companies throughout the UK

Make An Enquiry

Please use the form below to contact us directly, if you wish to make a reseller enquiry then please visit our reseller enquiry page.