Packnet Blog

Tree Planting with Fruitful Office

With all the dark and chilling stuff going on in the world, we’d just like to share something that can hopefully warm your hearts as it did ours. Every so often, Fruitful Office delivers a delicious wicker basket of fresh fruit to our office. With every fruit basket we order from Fruitful Office, the team over at […]

Our new website!

As we welcome 2018, we are delighted to announce the launch of our new and updated website! Our previous website was launched in 2014, and I’m sure we can all say that a lot has changed in four years. Therefore, we’ve also decided to embrace the new age with a sleek and vibrant website that […]

UAE kisses VoIP goodbye

Now, as you know we offer great VoIP services (it’s a humble brag but bear with me) and you as a business also know that VoIP cuts costs and overall helps you and your business. However, not everyone gets the privilege to use VoIP – specifically speaking, our good friends in the UAE. Due to […]

Christmas Time of Day Routing

As the festivities approach, we’d like to remind you of our Christmas TODR cut off date, Friday 22nd December.   As Friday 22nd December approaches, please send your requests quick as things become busy near the holidays. Our festive holiday opening times Friday 22nd December   –   8:30  – 17:30 ( open as usual) Monday 25th December […]

EE and UK’s first successful 5G test

EE, the mobile network giant that you probably loath because of the unending Kevin Bacon adverts, (Oh, and of course Britney Spears! How could I forget.)  has announced that they’ve completed UK’s first 5G lab test. This major feat was achieved alongside the help of Chinese telecoms equipment company, Huawei, who are best known for […]

BT’s £20m FTTP investment for NI

In recent news, BT, one of UK’s leading telecoms company has made an astounding promise to pledge £20m towards rolling out FTTP ultrafast broadband to Northern Ireland. A quote from Mairead Meyer, BT NI’s Managing Director of Networks, said: “We’re delighted to be investing at this significant level, delivering against our local ambition to futureproof […]

We’re on Trustpilot

We’ve set up our Trustpilot page and the only thing missing is you, our top customers. If you’ve used or are using any of the services we offer here at Packnet, such as our Hosted Telephony, SIP Trunking, Fixed Lines or maybe Telephony Hardware, then please don’t hesitate to write something. Whether your experience has […]

Callum Byrnes
New Lower Snom Prices – VTech Taking Over Snom Manufacturing

As if Snom being acquired by children’s toy manufacturer VTech was not strange enough, the German premium IP phone brand has started the year with a large price reduction that we’re passing on to you. Some models have been reduced by up to 15% and you will see the updated price points in your Metis account this afternoon. All of Snom’s […]

Callum Byrnes
UK Bank Holiday (1st May)

Due to public holidays in the UK, the Packnet office will be closed during normal business hours on Monday 1st May. Read more for more information, including how to update your dial plan to reflect the bank holiday.

Callum Byrnes
My Dashboard for Metis

We’re happy to announce another addition to our online hosted telephony suite Metis. The new section, simply titled “My Dashboard”, has been developed to give customers a natural homepage when logged into Metis.

Callum Byrnes