VoIP for SMEs

Find out how Packnet help the SMEs sector

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Key Benefits


40% cheaper calls

99.9 uptime

99% uptime

Free support

Free support

Managed service

Totally managed service



voicemail email

Voicemail 2 Email

fax to email

Fax 2 Email Number

1 day turnaround

1 day turnaround on hardware

Hosted Telephony for SMEs

Packnet has been a trusted provider of hosted telephony and VoIP to SMEs for a decade now. Our hosted phone system enables many businesses to save money without compromising on the quality of system provided. By moving to Packnet, you can save up to 40% on your phone bill and begin to take advantage of the features that come with being a customer of ours, as well as the numerous benefits of a managed VoIP solution.

Happy customers

Whether you run your own small business, or if your staff are regularly out of the office, our intelligent call routing and follow-me numbers mean your customers can always reach you. If you are unavailable you can divert your customer to an answering service or let them leave a voicemail, which reaches you straight away via email.

Flexibility of hosted telephony

Everything is quicker using hosted telephony. You can log into Metis, add a new user, and Packnet can ship a brand new IP phone to you by the next day, fully preconfigured and ready to make calls.

Free UK based support

You can be confident that Packnet’s Manchester, UK based support team will help you through any challenges you encounter. Be that on the phone, via email or online chat.

Our Technology Partners

Snom, Gigaset, Draytek, Yealink
RIPE NCC, Linx, Comms Council UK, Ombudsman Services