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There are few unspoken rules to being a hotel customer, rule one take the soap, rule two, don’t open the drinks in the fridge, and rule three? Don’t use the phone in the room. As hotel customers, we’ve all become afraid of the phone because no one wants to be face to face with the […]

It’s no lie that the real estate industry is competitive, with houses going on sale left, right and centre, it can be hard for a budding real estate agency to keep up. Therefore, in order to succeed, you need that competitive edge that will set your agency apart from the other agencies. Business phones are the […]

Welcome to the fifth issue of our newsletter. May has been an eventful month, with the Royal wedding clogging your feeds, GDPR filling your inboxes and of course, the great heat! Despite all this, we’ve still got something for you under our sleeves. This month’s edition features updates on our privacy policy, information on our […]

Due to public holidays in the UK, the Packnet office will be closed during normal business hours on Monday 28th May. We are also using this opportunity to remind customers to send in their dial plan requirements for the bank holiday weekend before 14:00 25th May. Read on for answers to commonly asked questions. What […]

Hip Hip Hooray! After a particularly rough ride to an all IP mobile network, EE has finally improved the reliability of its voice calls. Our favourite network performance investigator, RootMetrics, noticed a drop in EE’s network rating when the telecoms company introduced VoLTE (Voice over Long Term Evolution). EE rolled out their VoLTE calling service across […]

It looks like a VoIP world is coming along sooner than we think. And don’t say we didn’t tell you so. BT has announced plans to ditch their traditional phone lines in favour of VoIP. This means that all calls made by it’s UK customers will be made over their fibre broadband network.   What […]

Due to public holidays in the UK, the Packnet office will be closed during normal business hours on Monday 7th May. We are also using this opportunity to remind customers to send in their dial plan requirements for the bank holiday weekend before 14:00 4th May. Read on for answers to commonly asked questions. What […]

Welcome to the fourth issue of Packnet’s newsletter! Many things have happened, for one we had the hottest day to date for 2018 and how could we forget the birth of the Royal baby!? Breathe easy, because we certainly won’t be giving you back-to-back coverage on all things pertaining the little prince. In the latest […]

The cloud. It sounds ominous, but you’ve certainly heard the phrase thrown about. Whether at work, on the way home or at home, you’ve come across ‘The Cloud’ – and as mysteriously ‘1984’ as it may sound, cloud services have become a staple in our lives. And as businesses, you’ve probably reached the point of […]

We’re happy to announce the arrival of our integrated provisioning platform. You can find it in the new ‘Hardware’ section of your Metis account. Provisioning lets you add MAC addresses and gives you the tools to remotely manage their settings and values. You can also create customer templates for phone models that share a group […]