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ICON Managed Service to expand thanks to Tap Tone technology

May 30, 2013 | Callum Douglas - Byrnes

Leading unified communication management and voice quality software provider Tone Software has announced that the ReliaTel VoIP and UC management service has been chosen by SPS (Strategic Products and Services) to provide fuel to its iCON Converged Network Management solution for Nortel/Avaya clients.

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New search page announced by LeadFerret

May 28, 2013 | Callum Douglas - Byrnes

Fans of B2B data website LeadFerret are already able to access more than 14 million business contacts free of charge. Adding to this, the company has announced that users will soon have access a specialised search page, allowing them to search for and view full details for contacts working with managed service providers (MSPs).

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Sangoma's Vega gateways selected by Voice Carrier

May 21, 2013 | Callum Douglas - Byrnes

Leading software and hardware components provider Sangoma Technologies Corporation has revealed that Voice Carrier has chosen its Vega Series gateways as the firm’s recommended choice of media gateway for VoIP and SIP trunking service deployments. It replaces another major gateway vendor due to problems encountered with a complicated installation and provisioning interface.

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Reliance Jio Infocomm teams up with Nimbuzz to overhaul messaging platform

May 17, 2013 | Callum Douglas - Byrnes

Reliance Jio Infocomm, led by Mukesh Ambani, is preparing to launch by 2014. To ensure this launch goes smoothly, the firm is making infrastructural deals at an alarming speed. The most recent deal is one with mobile messaging platform Nimbuzz, which helps the user to integrate email and social media contacts to create a messaging service on all platforms.

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IPhone and iPad dock allows desktop speaker phone use

May 15, 2013 | Callum Douglas - Byrnes

ShoreTel, the unified communications systems and IP telephony vendor, has released an IOS dock for devices that, when working with the company’s softphone app, has the device become a desktop speaker phone. Jamie Romanin, managing director of Shoretel ANZ, said that the dock was developed to acknowledge the fact that mobile devices have become the first choice for many employees.

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Dell provides modernised data centre to Amerijet

May 13, 2013 | Callum Douglas - Byrnes

Florida cargo shipping firm, Amerijet International Inc, is now in a better position to support organic growth of businesses with a data centre solution from Dell that comprises services, software and infrastructure.

The firm’s new data centre has enabled it to reduce facility expenditure by 60% thanks to energy efficiency.

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U.S. firms benefit from improved XO Hosted OBX Solution

May 9, 2013 | Callum Douglas - Byrnes

American company XO Communications claims to be lending a helping hand to multi-location companies by providing them with increased flexibility and seeing that each of their operations and offices are gathered under one communications platform. With multiple features offered, the aim is to unify the workforce with advanced business VoIP tools and capabilities.

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UAE to benefit from dedicated call centre

May 7, 2013 | Callum Douglas - Byrnes

Dreambox has responded to the United Arab Emirates’ (UAE) increasingly demanding hosted services, with an offering that will now include social and voice interaction. The Cloud Contact Centre (C3) solution is centred around first-rate technologies, including deep data analytics and IP telephony.

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Low-income households to benefit from subsidised broadband in the US

May 2, 2013 | Callum Douglas - Byrnes

The House of Representatives has seen a proposal for new legislation which would see a government programme receive an update regarding telecommunications subsidies. The Broadband Adoption Act of 2013, which is backed by Rep. Doris Matsui, would provide instruction to the FCC, which would result in a modification to the Lifeline programme which presently subsidises telephone services for Americans on a low-income, with help for families to buy broadband instead.

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Smooth transition to business VoIP offered by Broadvox

April 29, 2013 | Callum Douglas - Byrnes

Managed business VoIP services provider, Broadvox, has unveiled new promo pricing for its Managed Hosted Voice and SIP trunking services. Businesses are now able to benefit from SIP trunking with new, lower prices offered for each individual line. They’re also able to switch easily to a managed solution, which comes with free installation, free activation and free phones.

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