The Complete Cloud Phone System

Our cloud phone system and fully hosted platform is powered by Metis and has a full range of features to enhance your business communications.

Packnet Cloud Phone Systems

Prices and Features

Direct

SIP Extensions
£7.50/month
UK Geographic Number
£2.00/month
SIP Trunk Channels
£6.50/month
Fax2Email from
£3.50/month
Conference Numbers
£3.50/month
Call Recording
£2.00/user/month
PBX features
no extra cost
View All Prices and Features

Reseller

SIP Extensions
from £5.00/month
UK Geographic Number
from £1.00/month
SIP Trunk Channels
from £4.00/month
Fax2Email from
from £2.50/month
Conference Numbers
from £2.50/month
Call Recording
from £1.00/user/month
PBX features
from no extra cost
All Customer Management Features
from no extra cost
View All Prices and Features

Phone Number Search

Looking for a new phone number? Search our number ranges here.

Or transfer your existing number to Packnet

Call Cost Calculator

Search for the Country/Region you want to call

*Rates may change at any time

Hosted Telephony

By choosing a hosted telephony provider you are taking advantage of the latest available telephony technology. All of the heavy lifting which used to be a hassle, like updates, implementing new features and maintenance, are taken care of in the cloud by our engineers.

Find Out More
Metis Screen Shot

SIP Trunking

Looking for an alternative to hosted telephony? Do you want to use your own IP PBX? No problem because you can still connect to Packnet’s platform using a SIP Trunk. Our SIP trunk services are proven compatible with popular PBX developers like 3CX and FreePBX.

Find Out More
sip_trunking

VoIP Hardware

From conference phones to the latest desktop phones, we offer a full range of IP hardware for you to choose from. We also offer business-grade network equipment including routers and switches to help you along the way.

Find Out More
VOIP Hardware

Business Broadband

Connectivity is the back-bone of any solid hosted telephony deployment. Our connectivity product portfolio ranges from ADSL to Fibre Leased Lines, ensuring we always have an option than can suit your business.

Find Out More
Connectivity

UK Business VoIP Provider Since 2003

We are Packnet and since 2003 we have been providing VoIP services to over 500 businesses in the UK.

We are also business internet and SIP trunk providers and our plug and play VoIP hardware solutions allow our clients phone system to be up and running within 24hrs.

We pride ourselves on great product support and a reliable, cost effective managed VoIP service.

Latest Blogs

Update to Queues

Update to Queues

January 9, 2024 | Callum Douglas - Byrnes

This morning, we rolled out a significant upgrade to Metis’s Queues page. This is part of our ongoing effort to enhance Metis’s user interface (UI), making it consistent across the platform and simpler to navigate. Log into Metis today and take a look at the new Queues page. Or you can check out our knowledge […]

Read the article
New broadband update: Modify existing broadband and Integrated Number Porting orders

New broadband update: Modify existing broadband and Integrated Number Porting orders

November 23, 2023 | Callum Douglas - Byrnes

This morning we launched another update for our Broadband pages. Today’s update includes two major features to help our customers navigate the PSTN/WLR3 switch-off: Modify an existing broadband service Modify an existing broadband service and port the WLR3 line number at the same time (integrated number port) The features are available for all Zen broadband users. […]

Read the article
Upgrade your FTTC to SOGEA and transfer your number at the same time

Upgrade your FTTC to SOGEA and transfer your number at the same time

May 9, 2023 | Callum Douglas - Byrnes

As part of the PSTN switch-off, we are introducing a new way to upgrade your connectivity to future-proofed broadband and, at the same time, port your PSTN/WLR number to Packnet. It’s called a SOGEA Integral Number Transfer, and businesses using PSTN/WLR connectivity services (ADSL, FTTC, Gfast) can take advantage of the new process today. In […]

Read the article

Our Technology Partners

Snom, Gigaset, Draytek, Yealink
RIPE NCC, Linx, Comms Council UK, Ombudsman Services