Custom on hold music
Intelligent call routing
Divert to mobiles
99% uptime
Conferencing services
Marketing and PR is all about staying ahead of the curve – so why compromise when it comes to your phone system? Simple additions to your incoming dial plans, such as IVR menus and custom on-hold music, add a holistic touch to your business’s operation.
Your phone system should be able to work with you. Whether you have remote workers at home or staff out in the wild; Packnet’s VoIP system has the capability to ensure your client can always reach you, wherever that may be.
Multi-tiered IVR menus, voicemail to email, channel spy and custom on hold music are just some of the features you can expect straight from the get-go.
A normal IP phone can join up to three calls into a conference. You can expand on this by purchasing a top of the line IP conferencing phone with HD audio. You can even add a conference number, which supports up to 10 dial-in members, straight from Metis.
