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In recent news, BT, one of UK’s leading telecoms company has made an astounding promise to pledge £20m towards rolling out FTTP ultrafast broadband to Northern Ireland. A quote from Mairead Meyer, BT NI’s Managing Director of Networks, said: “We’re delighted to be investing at this significant level, delivering against our local ambition to futureproof […]

We’ve set up our Trustpilot page and the only thing missing is you, our top customers. If you’ve used or are using any of the services we offer here at Packnet, such as our Hosted Telephony, SIP Trunking, Fixed Lines or maybe Telephony Hardware, then please don’t hesitate to write something. Whether your experience has […]

As if Snom being acquired by children’s toy manufacturer VTech was not strange enough, the German premium IP phone brand has started the year with a large price reduction that we’re passing on to you. Some models have been reduced by up to 15% and you will see the updated price points in your Metis account this afternoon. All of Snom’s […]

Due to public holidays in the UK, the Packnet office will be closed during normal business hours on Monday 1st May. Read more for more information, including how to update your dial plan to reflect the bank holiday.

Packnet’s opening hours and how to update your dial plan to take the long weekend into account.

For every customer who switches to Direct Debit, Packnet will make a donation to Delete Blood Cancer UK. Here at Packnet, we like to think of the New Year as a chance to shake off the cobwebs of the previous 365 days and look forward to setting goals for a prosperous 2017. We know that […]

We’re happy to announce another addition to our online hosted telephony suite Metis. The new section, simply titled “My Dashboard”, has been developed to give customers a natural homepage when logged into Metis.

Our latest development project Queues is ready for release. You will find the new feature in your Metis accounts tomorrow.

In this month’s roundup we will be taking a closer look at what development project we’ve been undergoing recently and a special mention for our Senior Developer Marlon Evans who left us this month.

Utilising your VoIP account and your mobile phone together can be beneficial in a number of ways. Read more to find out why and how easy it is to set up on Android and iOS.