Packnet Blog

Business VoIP provider Broadvox has announced that it is releasing a new cloud-based collaboration and voice service.

The new offering, Hosted Communications, will see the integration of phone, fax, IM, and video to allow better connection between business clients, customers and employees. The services can be accessed through a number of platforms, including IP desk phone, Mac, PC, and smartphone.

Broadvox’s service differs from others of its kind in that it is easily scalable and highly flexible. With Hosted Communications, it is expected that both enterprise and SMB customers will be able to find a service that suits their needs perfectly. IT professionals and businesses can pick from a number of usage and rate plans and may choose a flexible combination of feature sets which include unified messaging and advance calling features.

The needs of the average modern business call for a sales collaboration and communication service that is operational at any time and any place, and ideally on any platform. The present mobile world requires speedy communication and increased collaboration through a range of desktop applications and devices.

Broadvox’s Product Management Director, Mike Gruszka, said of the product:

“Hosted Communications combines the value of Hosted Voice and Unified Communications into one single – but extremely flexible – solution, allowing businesses to customize their communications to meet their specific needs. Hosted Communications brings all of a company’s collaborative and communication applications together, improving employee responsiveness and productivity.”

He went on to say that it will enable workers to access data and be productive using a range of devices anywhere in the world, and at any time.

Broadvox provides integrated managed business voip collaboration and communication solutions which support carrier, enterprise and SMB clients. More than 200 telecommunications carriers and over 10,000 companies use the services, which include SIP trunking and SIP origination.

Callum Byrnes