Features & Benefits
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Features
Direct dial services
Every Hosted IPT extension has its own unique directory number, which allows external users to bypass switchboard operators and to call a staff member direct. In addition, it means that each Hosted IPT user does not experience any network constraints in obtaining a line to make external calls.
Convenience dialling
We also offer a range of other features designed to make life easier for you, such as call transfer or conference calling.
Efficient call handling
With Hosted IPT, we’ve gone out of our way to ensure that calls can be handled as efficiently as possible, through features like call hold, call divert and voicemail. Every user has a personal message box supporting personal greetings, message retrieval, message forwarding.
Uniform call distribution
This is a sophisticated call handling service designed for departments needing to efficiently manage a large volume of incoming calls.
Call park & pick up
Key in the extension of a ringing phone and pick it up from anywhere in the office, or park the call on hold and restart when necessary.
Auto attendant
Automated and efficient front-end call handling service.
Work-life balance and productivity
Incoming phone calls can be automatically routed, irrespective of where they are connected to the network. By taking their laptop and soft phone with them on a trip, they can receive incoming calls and make calls wherever they can connect to the Internet.
Flexible messaging
Hosted IPT brings a more integrated delivery of voicemail. Having converged email and voicemail boxes will also help workers pick up messages wherever they are, making them more responsive and productive.
Benefits
Cost effective
Utilisation of our central exchange removes the need for capital expenditure and ongoing costs associated with PABX maintenance contracts.
Lower call charges
Savings of 40% are often seen by our customers.
Fully managed
We monitor the Packnet Hosted etwork 24 hours a day, 365 days a year at no additional cost to you.
Unlimited growth
You don’t have to worry about network capacity issues or expensive system upgrades with our Hosted solution. Additional lines can be made available, simply by accessing your online account.
Short term contracts
Set up customers or extensions on a month to month basis. No need to commit to long term ISDN contracts.
Multiple locations
Desk-to-desk dialling and feature interaction is supported across all sites within a local group.
Future proofing
Hosted IPT users are potected against their network investment becoming obsolete, as we continue to invest in the latest technology.
Flexible and feature rich
Hosted IPT offers a range of executive business features that can be customised to departmental or individual user requirements.
Remote working
Employees will benefit from the flexibility of being able to work from home and other locations via internet connections and other offices on the internal network.
Downloads
VoIP Direct
For companies who need an effective hosted voip solution.
VoIP Reseller
Become a Packnet reseller and add new revenues to your business.