Become a VoIP Reseller

In it simplest form the reseller programme works as follows:

  1. Packnet Limited sells services to the reseller at a discounted price.
  2. The reseller in turn has the ability to mark-up these prices and resell the products to their customers. You set all pricing and we do not set a standard RRP. We bill you the reseller and you bill your clients.
  3. Packnet Limited only deals with you the reseller, we do not collect money from your clients.

VoIP reseller how it works


There is no setup charge but all reseller accounts are subject to a credit check.

You can choose to sell as many or as few of products from the Packnet portfolio as you wish.

Our standard terms are 30 days from invoice date.

  • White Label Online Portal
  • Billing Support
  • Financial Support
  • Price Management
  • Call Rate Management
  • Reporting
  • Sales Support
  • Technical Support

Metis gives you the following:

Billing System
– Generates invoices to your customers at the beginning of each month.

Financial Support
– See Profit Margins and detailed statistical information in real time Online debtors and creditors.

Price Management
– Set your pricing for the products you sell to your clients)

Call Rate Management
– Set the pricing for UK & Worldwide call destinations to all your clients.

– See Call Usage Data, Call Volumes & Detailed statistical information in real time

Sales Support
– We will provide you with sales literature and industry information about target markets and sectors.

We offer our reseller a full support service during the business hours of the day. We will engage with you and your clients when you need us.

We offer the following products suites to all our resellers

  • Hosted Telephony
    Inbound and Outbound calling to all UK and Worldwide Destinations
    Call Routing and Management
    Voicemail and Voicemail to Email
    Number Provisioning and Number Hosting of both UK local and National Numbers
    Interactive Voice Response System
    Call Recording and Storage
  • Telephony Hardware
    IP Phones (Snom, Yealink, Cisco, Gigaset, Aastra)
  • Connectivity Products
    Broadband (ADSL, ADSL2+, SDSL)
    Leased Line (Microwave, Fibre, EFM)
  • Connectivity & Networking Hardware
    Broadband Routers
    Ethernet Routers
    Networking Switches (Managed, Unmanaged, Power over Ethernet)

SME Guide to VoIP

Our guide explains the benefits, equipment you will require, how to port your number and the types of connectivity.

Packnet SME Guide to VoIP

PackNet VoIP Offering

Download our VoIP offering for Direct customers & Resellers

VoIP Offering