Hosted Telephony

Interactive Voice Response (IVR) gives an extra dimension to call management. By using pre recorded files which are uploaded to the Metis system and adding actions to the call profile based on these files, calls can be intelligently routed to the most appropriate destination. Used widely within the call centre industry IVR can assist in efficiency management within the business no matter what the size.

If you are interested in our IVR solutions then please don’t hesitate to make an enquiry today, or call us on 0161 6602350.