Packnet Blog

Running a business more often than not requires adopting specialist commercial services and facilities in order to function effectively. This principal is clear in regard to areas such as finance and accounting; and it should be no less so when it comes to communications.

When selecting a broadband internet service provider, for example, it is crucial to ensure that the latter’s packages can cope consistently with the high volume and complexity of commercial activity. The few firms that try and make do with cheaper, domestic-standard broadband usually find they end up effectively shutting themselves off from half of their customers and half of their potential business opportunities.

Likewise, when it comes to voice and data telecommunications, most business commentators concur that there is now no getting away from the fact that internet protocol (IP) telephony is fast becoming the standard platform in the commercial world. However, once again it is vital for businesses to select an IP telephony resource that can fully cope with all their commercial needs.

Switching to sending and receiving voice communications via VoIP (voice over internet protocol), for example, can be an excellent way of cutting phone costs and obtaining control over the adding and re-routing of phone line extensions. However, making do with a VoIP system which is geared to the domestic market will severely limit a firm’s opportunities to exploit the most from VoIP.

Only a dedicated business VoIP or IP telephony solution will be capable of providing a robust means of effectively handling multiple lines of communication from a variety of sources, and in a range of bandwidth capacities.

In addition, the more sophisticated, flexible, and adaptable an IP telephony package – such as one from an established business VoIP provider or VoIP reseller employing an open-source software solution such as Asterisk – the more likely a firm is to respond effectively to any future challenges.

Callum Byrnes