Packnet Blog

Many SMEs have already moved their telephony to business VoIP platforms, attracted by the significantly lower costs involved and the increased functionality standard packages offer. However, as with most areas of modern tech, VoIP hardware changes and adapts on a constant basis.

With so much going on in the industry, it can be a challenge to stay on top of the latest developments. This does not have to be the case though.

The use of social networks dovetails perfectly with VoIP innovation. With RSS feeds too, staying ahead of the game, and taking advantage of cost effective new launches is achievable.

The major companies, such as Asterisk, snom and draytek all have their own alert services too, which can provide invaluable advice for those with a little knowledge.

Understanding which innovations are best, and how each one could be beneficial to a company is not always easy though. With day to day business activities naturally a priority, it is only fair to expect such investigations to take a back seat.

For many SMEs though, keeping all hardware, and software, up to date does not have to be such a challenge.

Through a hosted business VoIP provider, information regards any new releases and product launches are well in hand. Better still, using a hosted service will allow all new hardware to be evaluated, to optimise all equipment and ensure it is up to standard.

There are further benefits too.

Improved system security, dedicated and experienced round the clock support, alongside greater functionality are other very real plusses.

It is important to check the credentials of such providers of course and seek assurance from review sites and industry specific sources. Looking for providers that have proven tie-ins with market leaders is sensible too. This done though, present and future benefits could be sizable.

Callum Byrnes