Research firm predicts rise in business VoIP and IP telephony spend


US business analysis firm, In-Stat Research, has predicted strong growth in 2011 for new generation telecommunications services, including business VoIP and IP telephony.

According to the research firm, the overall spend in this area is likely to rise by 6%; this despite a background of limited growth in other sectors of the economy.

In-Stat Research however predicts a drop over this same period in landline voice telephony spend by half a percent.

The firm’s analysis chimes in with the current consensus among market experts that business VoIP (voice over Internet protocol) and Internet protocol (IP) telephony in general will continue to demonstrate strong growth over traditional landline-based telephony.

It is a well-established fact that business VoIP can lead to significantly cheaper phone costs for companies; and that incorporating business VoIP can help make the management of business phone systems so much easier and more efficient.

IP telephony in general has also shown itself to be amenable to the transmission and receipt of many different types of data, regardless of size and complexity; whilst these technologies also make what were once regarded as sophisticated communications practices – three-way video conferencing for example – now appear increasingly routine.

Furthermore, many businesses are encouraged to participate in business VoIP and IP telephony through the existence of non-capital intensive, affordable methods of accessing these technologies.

Many companies with established land-line based business phone systems, for example, have been able to adapt their networks for sending and receiving business VoIP and IP telephony communications by installing session initiation protocol (SIP) trunking gateways.

Other companies have used the services of a host business VoIP provider or VoIP reseller.

According to In-Stat Research, many of the major players adopting business VoIP in 2011 will be in the healthcare, educational and social service sectors.








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