Packnet Blog

A new report by analysts, Infonetics Research, has forecasted that take-up of business VoIP will soar over the next few years; and to a degree far higher than the research company had previously predicted.

According to Infonetics, the market for VoIP (voice over internet protocol) as a whole is already on course to end the year showing a 17% increase in growth; with the business sector putting in a particularly strong performance.

Looking further ahead, Infonetics predicts that the growth in the VoIP market will continue apace, with total revenue generated by domestic and business VoIP services combined forecasted to amount to $76.1 billion by 2015.

Infonetics reserves particularly positive predictions for the growth in those technologies and applications designed to assist businesses with access to VoIP services.

Adoption of session Initiation Protocol (SIP) trunking, for example, which enables businesses to adapt their conventional business phone systems to receive VoIP signals, is, according to Infonetics, expected to generate an overall compound revenue growth between 2011 and 2015 of 52%.

Meanwhile, hosted VoIP, whereby a business chooses to take advantage of VoIP services provided by a remote business VoIP provider or VoIP reseller, rather than invest capital expenditure in its own VoIP equipment, is also expected by Infonetics to continue to grow significantly over the next few years. By 2015, Infonetics predicts, the number of active VoIP and unified communications (UC) user stations (or ‘seats’) supported by a hosted service will have more than doubled.

Commenting on the outcome of the research, Infonetics directing analyst Diane Myers, said that the positive trends in both residential and business VoIP had led the organisation to upwardly reassess its own previous forecasts.

“We’ve increased our short- and long-term forecasts for the voice over IP services market”. explained Myers, “as adoption…continues unabated”.

Callum Byrnes