Packnet Blog

It is a fact that communications within organizations, and between organizations and their customers, are becoming increasingly complex.

There is, for example, an increasing blurring of the distinction between staff communicating from the office and communicating outside the office.

Business VoIP (voice over internet protocol) has freed up the need for staff to use an office phone number exclusively from within the confines of an office, which has in turn enabled companies to save money on the cost of calls made from outside the office. There may well in future be pressure to extend business VoIP to work with mobile phone usage.

More than 900 public-funded schools in Queensland, Australia, are set to adopt IP telephony, with a view to maximising learning and communications effectiveness whilst also bringing about savings in the schools’ telephony usage.

The new IP (internet protocol) telephony system is to be implemented on a 12-month contract basis, with an option for renewal being offered each year for four years to the preferred local supplier, TT Group.

Telecommunications company, Talk Talk, is to build 16 additional high speed broadband exchanges in the Middlesbrough area, which will greatly increase the number of homes and businesses capable of accessing high speed broadband.

The move is seen as a major boost to an area in which several businesses have lamented missing out on the benefits of high speed broadband; such as fast data transmission, internet protocol (IP) telephony, and business VoIP (voice over internet protocol).

US business analysis firm, In-Stat Research, has predicted strong growth in 2011 for new generation telecommunications services, including business VoIP and IP telephony.

According to the research firm, the overall spend in this area is likely to rise by 6%; this despite a background of limited growth in other sectors of the economy.

Across the business community there has, for a while, been a palpable sense of urgency regarding the capability to access modern communications platforms such as super fast broadband, business VoIP (voice over internet protocol), and internet protocol (IP) telephony.

Most commentators agree that those businesses unable to access these platforms will find it increasingly more difficult than other companies to both respond to customer needs quickly and effectively, and to maximise operational efficiencies.

A top California-based sauna manufacturer and distributor, Sauna Works, has commented on marking five years since adopting its business VoIP system.

The company says that business VoIP has not only significantly reduced its phone costs (one of the main benefits usually cited for adopting business VoIP), but that it has also helped improve client relations.

A college in the US is to switch its phone system to one based on a business VoIP model, as part of a major modernising and cost-saving exercise.

The Northland Pioneer College (NPC), in White Mountains, Arizona, has received approval from its district governing board to upgrade a network which encompasses 700 phone extensions across ten different sites to the new VoIP (voice over internet protocol) system.

Homes and businesses in North Yorkshire are set to benefit from government investment to help facilitate guaranteed access to high speed broadband connections across the county.

Under the UK government’s Broadband Delivery UK (BDUK) scheme, North Yorkshire County Council (NYCC) has managed to secure funding amounting to a possible total of £16.4 million to help ensure homes and businesses lying outside main commercial centres can all benefit from fast broadband speeds.

Hotels across the globe, from Europe to the Caribbean, are increasingly switching from older, restrictive business VoIP systems to more modern, flexible business VoIP networks, according to a report in online publication TMCnet.com.

The report claims that many of the hotels in question have had negative experiences using costly business phone systems which are based on inappropriate proprietary business VoIP technology.

The Indian Railways Project Management Unit (IRPMU), a state organisation with a remit to modernise and improve the national railway system in India, has chosen to introduce an IP telephony system covering vital operational and signalling communications across 450 km of the country’s rail network.

The planned new IP (internet protocol) telephony system will service lines between the major city of Kanpur and the towns of Ghaziabad and Mughalsarai. The first phase of the implementation will involve installing the necessary IP telephony equipment in each station and connecting operational hub on these lines.