Major new survey into UK business communications underway


Leading telecommunications supplier, TalkTalk Business, has launched a major new survey to try and create a snapshot of how businesses in the UK are currently progressing in relation to the provision of IT, broadband, and telecommunications services.

In order to maximise the accuracy and comprehensiveness of the survey’s findings, TalkTalk Business is calling on as many firms as possible to participate in the survey, which is accessible via TalkTalk Business’s website.

Commenting on the survey, which he described as the ‘first of its kind’, TalkTalk Business’s product delivery and marketing manager, Andy Lockwood, said:

‘Efficient business communication is key to increased productivity and improved performance…The report will enable us to really get under the skin of UK businesses and realise how technologically advanced they are’.

Commentators have speculated on whether the survey will support the claims of many local authority and business leaders that access to quality broadband provision in the UK varies considerably between regions, and between rural and urban areas within the same region.

The survey might also shed light on whether, as many commentators, including TalkTalk Business itself, have asserted, too many firms rely on low quality, consumer grade services for their business needs.

The concerns over inadequate broadband provision relate to the inability of businesses to improve efficiency and competitiveness.

Services that help businesses remain competitive but which depend on a suitably robust broadband connection, include internet protocol (IP) telephony and business VoIP (voice over internet protocol).

These essential overhauls of business data services and business phone systems almost always rely on a high quality broadband connection, regardless of whether they are accessed via an in-house IP telephony installation; specialist business phone systems conversion technology such as session initiation protocol (SIP) trunking; or via the services of a host business VoIP provider or VoIP reseller.








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