Packnet Blog

Successful global business VoIP handset manufacturer, Yealink, has had another reason to celebrate recently following the award of a special business honour by His Royal Highness The Duke of Edinburgh to the company’s UK managing director, Andrew Roberts.

The award, a Highly Commended Certificate presented by His Royal Highness in his capacity as City & Guilds’ president, was made in recognition of Mr Roberts’ ‘outstanding contribution, commitment, and dedication to the telecommunications industry’.

The award is a fitting tribute to Mr Roberts who has worked in the service of Yealink for over 30 years following his own acquisition of a City & Guilds qualification in Radio and Television Servicing back in 1976 at Bolton College.

Commenting on his award, Mr Roberts said that as well as recognising the importance of UK vocational qualifications, it also reflected Yealink’s long-term support for such qualifications among its staff, and for the continued high-level of training each Yealink staff member currently receives : ‘Yealink (UK) Limited has always recognised the value of these types of skills and training…and it continues today in our current recruitment policy, apprenticeships and company-wide training programmes’.

That there are many companies worldwide which regularly deploy Yealink’s business VoIP (voice over internet protocol) phone handsets among its staff is probably testament to Mr Roberts’ pride in claiming Yealink’s continued commitment to quality of both product and service.

It is also significant that where a company seeks the services of a business VoIP provider or a VoIP reseller, Yealink handsets are often among the few select phones that end up being highly recommended.

His Royal Highness Prince Philip’s award being presented to a business VoIP company is also perhaps a reflection of the increasingly important profile business VoIP and internet protocol (IP) telephony enjoy in the UK economy.

Callum Byrnes