Packnet Blog

In apparent further evidence of what many argue to be the seemingly inevitable shift among enterprises and other organisations across the globe towards internet protocol (IP) telephony and business VoIP (voice over internet protocol), a key health establishment in Poland has announced that it now intends to do the same.

The country’s National Health-Protection Fund says that in four of the Fund’s regional departments it will be replacing existing landline-based phone systems with new state of the art networks based on IP telephony and business VoIP.

IP telephony and business VoIP are proving an increasing attraction for organisations such as the Polish National Health-Protection Fund. This is said to be largely down to the greater control and flexibility these technologies offer over the distribution of phone extensions, and their increased scope for providing efficient automated call routing.

Business VoIP also permits staff to access phone calls over the same extension, regardless of where they might happen to be. In addition, many enterprises and organisations often cite savings in phone costs as a key advantage of business VoIP.

IP telephony, meanwhile, can allow efficient data transmissions and easier access to advanced communications activities, such as video conferencing.

The Polish National Health-Protection Fund says it has invited tenders for its proposed IP telephony system. The winning bidder will be expected to provide the institution’s four units with IP telephony and business VoIP for a three-year period.

In terms of expense, the contract is reported to be worth around 5.12m Polish zloty (£1m). The deadline for those companies wishing to tender for the IP telephony project is December 5.

Although such in-house IP telephony systems tend to be expensive, the availability of IP telephony and business VoIP among smaller enterprises has been made more accessible by the availability of host services of the type offered by a business VoIP provider or VoIP reseller.

Callum Byrnes