One of the most compelling arguments for business VoIP is that it can save companies a lot of money on their phone bills. As each company’s circumstances are different however, it is hard to give a general figure on how much can be saved. The information that follows below however demonstrates the factors to take into account when considering the potential advantages of investing in business VoIP.
VoIP is short for voice over internet protocol, and business VoIP essentially provides companies with the ability to send and accept phone calls over the internet rather than via a traditional public telephone line network. Business VoIP suppliers tend to charge a very low flat fee per call as opposed to the variable – and more expensive – fees charged by telephone companies.
The first factor to take into account in thinking about how business VoIP will affect the bottom line is whether a business wishes to run its own in-house VoIP service. If so, this will require heavy investment in sophisticated hardware and software, which can be expensive, particularly if short-term or long-term technical consultancy is also required. This problem can be overcome however by choosing a third party to host VoIP services remotely on the business’s behalf.
Secondly, the nature of a business’s activity needs to be taken into account. If, for example, a business makes many phone calls each day, there will be a more noticeable saving on the phone bill than there would for a business that rarely makes telephone calls.
Alternatively, if a business is spread out across many locations throughout the world, telephone communications between the different divisions become instantly more viable and, again, cost savings will stand out.
By the same principle, businesses looking to expand geographically, or through the hiring of new staff, will find business VoIP a more flexible and less costly way of adding new telephone connections.