Using business VoIP to get creative with limited office space


Both large and small companies today are increasingly having to deal with the challenges of finding room to accommodate people, machinery and visitors; whilst coping with the equally pressing need to save on the costs of renting office space.

Many firms facing these pressures have found in business VoIP a way of helping to resolve these issues without any degradation of customer service or the alienation of staff; by using business VoIP to help them institute what is known as ‘hot-desking’.

Hot-desking is based on the principle of not needing all employees to be office-based at the same time. On this premise, it follows that a firm will not have to provide a permanent desk or seat for each and every member of staff; which in turn means the firm will get by with less office space.

Hot-desking however requires that all work-station areas are kept clear of non-essential items so that any member of staff can use that desk once it becomes free.

In order to be fully effective, hot-desking also usually depends on firms switching to the use of business VoIP for their telephone communications.

Business VoIP (voice over internet protocol) is sometimes seen by firms as simply a way of saving money; by using the internet to bypass the need to connect directly to traditional wired private telephone company connections with their expensive call tariffs, firms can often save a small fortune on their phone bills.

Business VoIP however also has a strong advantage when it comes to flexibility in re-routing calls, and therefore hot-desking. As long as there is an available internet protocol (IP) telephony handset on a spare desk, the user can simply programme that handset to make and receive calls to and from his or her normal extension number.

Take a look at our hosted IP telephony or SIP trunking solutions.