Packnet Blog

Those running small and medium sized enterprises (SMEs) often decry how difficult it is to operate on a level playing field against companies which have more resources at their disposal; and of course the bargaining power that goes with it.

When it comes to technology however, it remains perfectly possible for a smaller firm to access some of the best quality facilities at a very reasonable cost. The secret lies in letting another, larger company service some of the smaller firm’s more crucial IT needs.

To take business phone systems as a prime example, many SMEs are all too aware that traditional public telephone line connections can be cumbersome and expensive to use. Yet to purchase and install the hardware necessary to switch over to internet protocol (IP) telephony solutions – and benefit from the latter’s lower tariffs and greater ease of manipulation and adjustment – would severely test the budgets of most SMEs.

If, however, a firm draws on the strengths of a remote specialist host IP telephony provider, it will be able to benefit from all the latest technology without usually needing to lay down any advance payments.

What is more, since it is not the owner of the equipment, the smaller firm does not need to worry about maintenance; being able to trust all systems support concerns to the host provider, 24 hours a day, seven days a week.

Moreover, when other facilities become available through IP telephony – and the technology already has the potential to support data transmission and video conferencing applications as well as business VoIP (voice over internet protocol) – the host provider will always ensure its customers enjoy full access.

A good host provider will also of course keep its systems completely up to date so its customers always enjoy a competitive edge.

Callum Byrnes