This month’s updates include enhanced search functionality in Metis, new Yealink provisioning settings, and expanding our Amazon S3 Call Recording Integration.
Enhanced Number Search
We have updated the Metis Number Search to provide users with better search functionality and more information in the search results.
Search functionality enhancement
Users can now search for a partial number. For example, searching 6602350 will return Packnet’s main number 01616602350.
Users can apply a Status filter to their search. The Status filters are Any, Active, Unregistered, Deactivated and Deleted.
Search results enhancement
Users are provided with more information after a successful search. Links are used in the Numbers column to take users to the number’s management page or in the Company column to go to an account page. Users can also sort results by column header. The columns and descriptions are:
|Number||Telephone number that matches your results.||Yes. Takes you to individual number’s management page.||Yes|
|Customer||The Main Contact name for the Company which owns the number.||No||Yes|
|Company||The Company which owns the number.||Yes. Takes you to the company’s account page.||Yes|
|Type||Number type (Geographic, Hosted, Non-Geographic, Fax, Conference Number)||No||No|
|Destination||SIP destination address for the number.||No||No|
|Status||Number status (Active, Unregistered, Deactivated, Deleted)||No||Yes|
|Created||Date the number was added to Metis (DD/MM/YYYY).||No||Yes|
Enhanced Number Report
Resellers and channels can filter their report by typing in a Company name.
Resellers, channels and customers can filter their results by telephone number, or partial telephone number.
The final filter is “Number Type”. Select one or multiple Number Types from the check-list to filter results: Non-Geographic, Geographic, Fax, Conference, Hosted, UK Freephone, International.
New Yealink Provisioning Settings
After adding version 83/84 firmware support into Yealink Provisioning last month, we have introduced several new settings. They range from usability (Google Contacts) to display customisation (custom wallpaper support). Please note that the required firmware level must be met or exceeded before adding any of the new settings to your phone.
|Provisioning Setting||Yealink Setting||Accepted Values||Required Firmware||Default Value||Notes|
|Enable Google Contacts||google_contact_server.enable||On,Off||84||Off||Not applicable for:T48G/T46G/T42G/T41P/T29G|
|Assign Favourites to Free DSS Key||local_contact.favorite.enable||On,Off||83||Off|
|Transfer Method [updated]||transfer.dsskey_deal_type||Optional (NewCall, Attended, Blind)||84(all others are 81)||Blind||This feature is only applicable to the Speed Dial key, BLF/BLF List key or Transfer key with an assigned value. It is not applicable to T19(P) E2/CP920 IP phones.|
|Enable Missed Call LED Notification||phone_setting.missed_call_power_led_flash.enable||On,Off||81||On|
|Enable Voicemail LED Notification||phone_setting.mail_power_led_flash_enable||On,Off||81||On|
|Custom Wallpaper URL||wallpaper_upload.url||URL within 511 characters||83||Empty|
|Phone Wallpaper||phone_setting.backgrounds||Default, 01, 02, 03, 04, 05, 06, 07, 08, 09, 10, Custom||83||Default|
New Firmware v83/84 default settings
Here are the choice cuts of the new, default-enabled settings.
|Divert Calls to a Contact||You can divert all incoming calls from a particular contact to another contact. Auto divert has precedence over call forward.||83|
|Ping & Traceroute diagnostics||You can perform ping and traceroute diagnostic tests from the web user interface or the phone user interface.Web UI: Network > DiagnosticsPhone UI: Menu > Features > Diagnostics > Network > Ping/Traceroute||84|
|Press OK for Status During Call||You can press OK during a call for current time & date and other phone information (IP, MAC, Firmware). Assists troubleshooting.||84|
Expanded Support for Amazon S3 Call Recording Integration
We now support all Amazon S3 Buckets locations for our Call Recording integration service.