Most commentators agree that for a business to depend entirely on landline based business phone systems amounts to a poor long-term strategy. So, is the traditional landline to all intents and purposes dead?
For those businesses which have experienced the benefits of switching from landline-based telephony to internet protocol (IP) telephony the answer would probably be a resounding ‘yes’. Many such businesses have experienced easier and more efficient access to complex communications facilities such as video conferencing and advanced data transmission.
In addition, the significant cost benefits of making cheaper calls through business VoIP (voice over internet protocol) are, to many corporate IP telephony users, second only to its telephone management advantages whereby extensions an be added or taken away simply and easily without the need for complex rewiring.
Enthusiasm for IP telephony is also generated by business VoIP’s capacity to enable an extension to be either dialled or called on the same tariff basis regardless of the geographical location of the telephone user at either end.
It would be an exaggeration, however, to say that landlines are disappearing altogether. There are many businesses for which dismantling existing landline-based business phone systems would be a costly and administrative nightmare. There are also others who like to maintain some form of traditional landline for various practical and psychological reasons.
In spite of this, it is still likely that there will need to be some kind of concession to IP telephony on the part of all businesses if they are to remain competitive.
One example is seen in the way that some traditional business phone systems are now successfully handling IP telephony communications through the installation of session initiation protocol (SIP) trunking equipment; often with the assistance of a host business VoIP provider or VoIP reseller.
The landline may not be dead; but it certainly could now be said to be playing second fiddle to IP telephony.